OUR INBOUND SERVICES
We adopt a process that helps manage effective communications between organizations and their clients.
This process involves providing easy-to-reach access means for your client enquiries, complaints, suggestions and testimonials related to your organization and its products and services.
OUR OUTBOUND SERVICES
We can run your campaigns, telemarketing/telesales, surveys and researches via multiple communication channels (telephone, sms, email, web chat & social media, etc).
This process also involves engaging your clients to exchange information or to obtain querry, feedback, take surveys, etc..
OTHER FLEXIBLE SERVICES
Engage our flexible services and enhance your organisational growth. Explore first-time protocol / training related to customer care. We also provide relevant system approaches to your best trained customer care agents. Providing you with Related software, infrastructure & technology to manage and monitor client's satisfaction and supervise staff efficiency.
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Contact Departement: +2348034130475
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Call Departement: +2348126136467
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Contact Departement: +2348050530752
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Email: Support@bonamultisolution.com
0ICT Training for Secondary School Students
At BONA Multi Solutions, we provide a broad spectrum of services; from contact center outsourcing, to I.T training programs. We are all about equipping our clients with the tools to achieve operational<a class="moretag" href="https://bonamultisolution.com/ict-training-for-secondary-school-students/">Read More...</a>
0EARN MONEY WITH YOUR CAR
For more info; TEL: 09026664616, 08050530752 OR Email: info@bonamultisolution.com
0Disadvantage of IVR
The greatest disadvantage of IVR (Interactive Voice Response) systems is that many people simply dislike talking to machines. … Live customer service is more prefeerable because callers often dislike talking to automated machines<a class="moretag" href="https://bonamultisolution.com/disadvantage-of-ivr/">Read More...</a>
Awesome! Very intuitive and flexible to use! recommended for your partners and friend! Thanks a lot again!Charles JhonesMarketing Manager, Aster Media
Awesome! Very intuitive and flexible to use! recommended for your partners and friend! Thanks a lot again!Joseph MartinMarketing Manager, East West Media
Awesome! Very intuitive and flexible to use! recommended for your partners and friend! Thanks a lot again!Richard MillerCreative Director, Leo Burnett Ltd.